Returns & Exchanges

At Luseta Beauty, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will issue a refund to your original payment method within 5-7 business days.